Contact Support

If you’re experiencing a problem with your network or computers or have any question when using a product, please email us at breakfix@dukeisit.com or fill out our on-line support request form below, indicating your service need and a bit of information about your problem.

For immediate online assistance, you can use our BLive connection if you still have high-speed internet connectivity to your computer.  Just click here or on the "BLive" button at the left.

We also provide several levels of managed services to fit your needs.  You can review our standard coverage plans (powered by HyBlue™) on our Managed Services page, or we can customize the mix of services to best meet your business needs. Please email us at support@dukeisit.com, or fill out the form below and check the box labeled "Proactive Maintenance and Managed Services".

If you would like to take advantage of this month's special promotion, you can fill in the form below and check the box labeled "Monthly Special".

Duke IS IT respects your privacy.  Your e-mail address and other info submitted via this form will not be given, transferred, or sold to any other party. If you decide not to submit your contact info after starting to fill out this form, click the Reset button or just navigate away from the page without clicking the Submit button: your info will not be collected and you will not be contacted.  For complete information about the types of information we collect and what we do with it, please review my Privacy Policy. You can contact our Privacy Officer via e-mail (Privacy.Officer@dukeisit.com), phone (415-564-0335), or postal mail:  Duke InfoSec & InfoTech Services, 3418 Quintara Street, San Francisco CA 94116.